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MS Word integration – Terminal Server (Remote Desktop Services)
MS Word integration – Terminal Server (Remote Desktop Services)
David Speight avatar
Written by David Speight
Updated over 3 years ago

The Acuite - MS Word integration is provided as an add-in to MS Word which needs to be installed in the user’s environment. There are two versions: one for users installing the add-in on their own machines, and one for IT administrators installing the add-in on a Terminal Server (Remote Desktop Services) environment.

Terminal Server installation:

Requirements:

  • You must have administrative access to the Terminal Server

  • The installer requires that MS Word is not in use by users, which may mean that the installation process happens outside of business hours

Additional Notes:

The auto-update feature works a little differently in this version. The add-in will install a windows service which manages the update process. It will check for newer versions once a day, and when an upgrade is available, it will be automatically installed. This upgrade can happen even if users are running MS Word – they will simply receive the newer version the next time they restart. The updater logs information to the Event Log for monitoring/diagnostic purposes.

Setup Process:

  • The installer can be downloaded from https://app.acuite.io/integrations/ms-word/allusers/download-plugin (note that this is a different link from the local installer)

  • Open an elevated command prompt (run as administrator)

  • Put Terminal Server in ‘install’ mode (change user /install)

  • Run the installer from the command prompt

  • Put Terminal Server in ‘execute’ mode (change user /execute)

  • To verify the installation, log in as a different user (not the administrator who installed the add-in), run MS Word, and check that the ‘Acuite’ menu is available

Data pulled into Acuite:

  • None

Data pushed into MS Word:

  • Graphs, tables & other pre built content blocks

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